why take cSi trAINING
A Quality System helps underpin a great business
Learning good business systems will increase your revenue simply because good systems convert visitors into customers then advocates.
cSi Training helps with
Conducting an Internal Audit
How to prepare a successful Tender application
Developing Change Management strategies
Preparing a Strategic Plan for your business or department
The value of positive and negative feedback
Meet your instructor
My name is Carolyn Little and I’ve been teaching business best practices for over fifteen years. I have a Master of Business Administration and a Graduate Diploma in Education Studies
I became overwhelmed as many auditors came with a ‘big stick’ approach, and realised I wanted to help people establish a quality system so they would be in a favourable position and not dread the auditor.
The decision to ‘you can’t beat them so join them’ saw Carolyn study to become a Lead Auditor to ISO9001 in 2013. She then conducted over 100 audits and developed her own consultancy to assist a business.