About cSi

cSi started from our Principal and Founder, Carolyn Little’s aspiration to assist people that combines her experience in education and training; and governance, risk and compliance management having been a lead auditor to ISO9001 certification. Covid19 has been the catalyst to expand to a wider community. We have been asked to interpret the requirements for a Covid Safe environment and prepare Covid Safe Plans for a diverse range of organisations.

Carolyn Little’s journey has been 30+ years in heavily regulated industries and she has participated in audits as an auditee.  This left her feeling overwhelmed as many auditors came with a ‘big stick’ approach.  Carolyn realised she wanted to help people establish a quality system so they would be in a favourable position and not dread the auditor.  The decision to ‘you can’t beat them so join them’ saw Carolyn study to become a Lead Auditor to ISO9001 in 2013.  She then conducted over 100 audits and developed her own consultancy to assist a business.  


About Carolyn Little from cSi

Carolyn’s Qualifications

  • Master of Business Administration (MBA) UoW
  • GradDipEduStudies (UoW)
  • DipTeaching (UTS)
  • Lead Auditor ISO9001 (BATALAS, UK)
  • DipBusAdmin
  • Cert IV in TESOL

Her motto is ‘Knowledge is power’ and to continually learn. 

Remember you don’t know what you don’t know!

industry specific

Our Experience

This wide experience enabled Carolyn Little to provide clients with a variety of examples so that they could adapt to their unique situations.  No two situations are identical but this ability to critically think in a changing environment is invaluable.

  • Transport and Logistics
  • Manufacturing – Trades and Artesians
  • Health
  • Education
  • Disability Support
  •  Not-For-Profit